For Providers
Submit a Payment Request
Use our secure online form to submit invoices and payment requests. Our finance team reviews and processes approved claims within 5–10 business days.
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Complete the Form
Fill in patient details, treatment dates, diagnosis codes, and the invoice amount on the secure Zoho form.
Attach Documentation
Upload your itemised invoice, medical report, and a copy of the patient's Globily Smart Health Card.
Receive Payment
Our finance team reviews and processes approved claims. Payment is issued within 5–10 business days.
Provider Payment Request Form
Hosted securely on Zoho Forms
What You Will Need
- Patient full name and policy number
- Date(s) of treatment
- Itemised invoice with diagnosis / procedure codes
- Copy of patient's Globily Smart Health Card
- Medical report or discharge summary
- Your facility's bank details (for first-time submissions)
Processing Time
Claims are reviewed within 2 business days of receipt. Payment is issued within 5–10 business days of approval. You will receive an email confirmation at each stage.
Questions About a Payment?
Our finance team is available Monday–Friday, 9am–5pm (GMT).